Our Business Policies

Please read over our polices as they pertain to our customers. All polices are in place to protect our customers’ information as well as our own rights as a business. We hope to best support our customers by providing both great customer support and great products.

Shipping

Fan Coin’s products are shipped domestically though USPS. Shipping of Fan Coins products from original order to product shipment is between 1-4 days after coin shipment status is set to shipped. During holiday seasons shipping times can be extended without notice due to factors out of our control. Periods of long shipment times are expected from November to January. Shipment to final destination can also vary based on location of each customer.

Return Policy

Fan Coin honors its 30 day money back guarantee with a full refund of the original order after receipt. Any product purchased through Fan Coin provides the originating ordering customer an order number. If a return is needed, customers will need to submit an order issue ticket through our contact us form expressing their wish to return the order and include their order number. Once requested has been generated a customer representative will contact the customer in 24 hours or less and provide instructions on how to properly return the order. All orders are required to be placed in their originating packaging. Costs for return orders are provided by Fan Coins at no cost to the customer.

Pre-orders

Coin orders that are considered pre-orders are made for special coins which have not been released yet. Image designs may very from the final product once received. This is to insure we meet specific requirements for each team. For that reason pre-orders are sold as is at the time of production.

Privacy Policy for Fan Coins

If you require any more information or have any questions about our privacy policy, please feel free to contact us by email at https://thefancoin.com/contact-us/.

At www.thefancoin.com we consider the privacy of our visitors to be extremely important. This privacy policy document describes in detail what types of personal information are collected and recorded by www.thefancoin.com and how we use it.

Log Files Like many other Web sites, www.thefancoin.com makes use of log files. These files merely logs visitors to the site – usually a standard procedure for hosting companies and a part of hosting services’ analytics. The information inside the log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and possibly the number of clicks. This information is used to analyze trends, administer the site, track user’s movement around the site, and gather demographic information. IP addresses and similar types of information are not linked to any information that is personally identifiable.

Cookies and Web Beacons www.thefancoin.com uses cookies to store information about visitors’ preferences, to record user-specific information on which pages the site visitor accesses or visits, and to personalize or customize our web page content based upon visitors’ browser type or other information that the visitor sends via their browser.

DoubleClick DART Cookie

→ Google, as a third party vendor, uses cookies to serve ads on www.thefancoin.com. → Google’s use of the DART cookie enables it to serve ads to our site’s visitors based upon their visit to www.thefancoin.com and other sites on the Internet. → Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy at the following URL – https://www.google.com/privacy_ads.html

Our Advertising Partners

Some of our advertising partners may use cookies and web beacons on our site. Our advertising partners include …….

  • Google
  • Amazon
  • Facebook

While each of these advertising partners has their own Privacy Policy for their site, an updated and hyperlinked resource is maintained here: Privacy Policies. You may consult this listing to find the privacy policy for each of the advertising partners of www.thefancoin.com.

These third-party ad servers or ad networks use technology in their respective advertisements and links that appear on www.thefancoin.com and which are sent directly to your browser. They automatically receive your IP address when this occurs. Other technologies (such as cookies, JavaScript, or Web Beacons) may also be used by our site’s third-party ad networks to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on the site.

www.thefancoin.com has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

You should consult the respective privacy policies of these third-party ad servers for more detailed information on their practices as well as for instructions about how to opt-out of certain practices. www.thefancoin.com’s privacy policy does not apply to, and we cannot control the activities of, such other advertisers or web sites. You may find a comprehensive listing of these privacy policies and their links here: Privacy Policy Links.

If you wish to disable cookies, you may do so through your individual browser options. More detailed information about cookie management with specific web browsers can be found at the browsers’ respective websites. What Are Cookies?

Children’s Information We believe it is important to provide added protection for children online. We encourage parents and guardians to spend time online with their children to observe, participate in and/or monitor and guide their online activity. www.thefancoin.com does not knowingly collect any personally identifiable information from children under the age of 13. If a parent or guardian believes that www.thefancoin.com has in its database the personally-identifiable information of a child under the age of 13, please contact us immediately (using the contact in the first paragraph) and we will use our best efforts to promptly remove such information from our records.

Online Privacy Policy Only This privacy policy applies only to our online activities and is valid for visitors to our website and regarding information shared and/or collected there. This policy does not apply to any information collected offline or via channels other than this website.

Consent By using our website, you hereby consent to our privacy policy and agree to its terms.

Update This Privacy Policy was last updated on: Tuesday, October 13th, 2015. Should we update, amend or make any changes to our privacy policy, those changes will be posted here.